Video consultations can, at times, be a challenge for both the treating doctor and the patient. Also, certain behaviors are expected from the caller during an online consultation with the treating team. To get the most out of the teleconsultation, here are some tips which might help in a satisfactory experience.
1. Be ready at least 5 minutes before your appointment time.
2. Be in a private, quiet area with the best network signal.
3. Close all other applications that use the internet connection.
4. Place your mobile phone/cell phone/tablet on a steady surface and be seated.
5. You should be visible from your face to the upper chest.
6. Your seating position should be such that the light source (tube light/bulb/window etc.) is in front of you and NOT behind.
7. Wear decent clothing for the consultation.
8. If family members are present nearby, let the psychiatrist know when you want to talk in private.
9. Listen to instructions/advice/treatment plan carefully and clarify all doubts during the consultation.
10. Provide Feedback on the services for further improvement.
